Everyday Expert Mac Support Packages
At Mac Zen, our Expert Support Packages are designed to solve your most common Apple IT challenges—quickly, conveniently, and with a personal touch. Each package is the result of decades of hands-on experience, tailored to help you get the most from your Mac, iPhone, or iPad.
Every service can be discussed in a pre-purchase consultation, quoted in advance, and delivered remotely or on-site as needed. Whether you need a quick fix, ongoing support, or help planning for the future, we’re here to guide you every step of the way—from small, immediate needs to complex projects for home or business.
Let’s work together to find the right solution for your whole Apple environment

Email Migration & Setup
With the Shaw/Rogers merger and changes to Yahoo/Zimbra email, now is the perfect time to move to a modern, secure email service. We’ll transfer your messages, contacts, and settings—keeping everything in sync across your devices.
Future-proof your email—especially if you’re affected by the Shaw/Rogers merger.
Many home and small business users have relied on their internet provider’s email—like Shaw Webmail—for years. But with the recent Rogers acquisition of Shaw, major changes are underway. Rogers uses Yahoo as its email platform, and Shaw email users are likely to be migrated from Zimbra to Yahoo’s infrastructure. This transition may impact reliability, security, and long-term access to your messages.
Why consider switching now?
- Avoid disruptions from the Shaw/Rogers/Yahoo transition
- Escape ISP-imposed storage limits and platform changes
- Keep all your email in one place, synced across every device
- Enjoy better security, modern features, and peace of mind
We’ll guide you through moving your email to a modern, independent service like iCloud, Gmail, Outlook, or your own domain—ensuring all your messages, contacts, and settings are safely transferred and nothing is lost in the process.
How it works:
Most migrations take about 1.25 hours per user, though large mailboxes or slow connections may require more time. We recommend on-site service for the smoothest experience, but remote support is available if needed. We’ll provide a clear quote up front and handle everything from assessment to final setup.
Don’t wait for your email to be forced into a new system.
Contact us for a pre-migration consultation and let’s secure your digital communications for the future.

Photo Library Merge & Cleanup
Consolidate old and duplicate photo libraries into one organized collection. We help you reclaim storage, eliminate confusion, and ensure your memories are safe and easy to find—on all your Apple devices.
Over the years, it’s easy to end up with multiple photo libraries scattered across devices and drives—often with duplicates and missing memories. Our Photo Library Merge & Cleanup service brings everything together into one organized, easy-to-manage collection. We identify and remove duplicates, reclaim wasted storage, and ensure your photos and videos are safely backed up and accessible on all your Apple devices.
Best For:
- Users with photos spread across old Macs, external drives, iPhones, or iCloud accounts
- Anyone frustrated by duplicate images or missing albums
- Families wanting to preserve and organize years of memories
We start with a pre-purchase consultation to assess your photo situation, provide a clear quote, and outline the safest approach. The merge and cleanup can be performed remotely or on-site, with full guidance on backup and future photo management.

Personalized Tutoring Session
Expand your skills with a focused, one-on-one session for your Mac, iPhone, or iPad. Learn new features, creative workflows, or get help with a specific project.
Unlock your creativity and confidence with a personalized Mac Zen tutoring session. Take an hour to expand your knowledge of your Mac, iPhone, or iPad—whether you want to master a new feature, start a creative project, or simply feel more at home with your devices. Sessions are either on-site, or delivered securely via TeamViewer, making it easy to connect and learn from anywhere. Once we’ve had our first session, reconnecting in the future is a breeze.
Book your session today and let’s help you reach your next goal.

Remote Clean-up & Tune-up
Give your Mac a fresh start. We remove adware, outdated software, and wasted storage, ensuring your system runs smoothly and securely—all done remotely.
Give your Mac a fresh start—no appointment needed. Our remote clean-up and tune-up service tackles the most common issues: adware, bad browser extensions, outdated software, and wasted storage. In about an hour, we’ll restore your Mac to peak performance, check your email functionality, and ensure you’re set up for success.
If you’re running low on storage, we’ll help you find and clear wasted space. All work is done securely via TeamViewer, so you can watch and learn as we go.
Every service package can be tailored to your needs and delivered with expert care. Contact us for a pre-purchase consultation, a detailed quote, or to schedule your service—remotely or on-site.
